Privacy Policy
At Leckhampton Dental Clinic, we are committed to protecting your personal information and respecting your privacy in accordance with UK GDPR and the Data Protection Act 2018. This privacy policy outlines how we collect, use, store, and protect your data when you visit our practice, use our website, or communicate with us.
1. Who We Are
Leckhampton Dental Clinic is a dental practice located at:
31 Leckhampton Rd, Cheltenham, GL53 0BD, United Kingdom
Website: https://leckhamptondentalclinic.co.uk/
Email: reception@leckhamptondentalclinic.co.uk
Telephone: 01242 382117
We are the data controller for the purposes of this policy.
2. What Information We Collect
We may collect and process the following types of personal data:
Full name, address, date of birth
Contact information (email address, phone number)
Medical and dental history
Appointment records and treatment notes
Payment and financial information
Any correspondence between you and the clinic
IP address and browser details (when using our website)
3. How We Use Your Information
We process your data for the following purposes:
To provide dental care and treatment services
To contact you about appointments, recalls, and treatment options
To maintain accurate and up-to-date clinical records
To process payments and manage accounts
To comply with legal and regulatory obligations
To improve the functionality and security of our website
We will only use your data where we have a lawful basis to do so, including consent, performance of a contract, compliance with legal obligations, or legitimate interests.
4. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with:
Dental laboratories for treatment-related work
Referral services and specialists where necessary
IT service providers who support our systems
Regulatory bodies such as the GDC or NHS (where legally required)
All third-party service providers are contractually bound to handle your data securely and in accordance with the law.
5. How Long We Keep Your Data
We retain your dental records and other personal data for as long as necessary to fulfil the purposes for which they were collected, including legal and clinical requirements. Typically, this is a minimum of 11 years for adult records and until the age of 25 for children, whichever is longer.
6. Your Rights
You have rights under the UK GDPR regarding your personal data, including the right to:
Access the information we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data, where applicable
Object to or restrict processing in certain situations
Withdraw consent where consent was previously given
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, please contact us at reception@leckhamptondentalclinic.co.uk.
7. Website and Cookies
Our website may collect non-identifying information such as IP address, browser type, and visit duration for analytics purposes. We use cookies to improve user experience. You can manage your cookie preferences through your browser settings. For full details, please see our separate Cookie Policy.
8. Data Security
We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or alteration. This includes secure storage, encrypted communications, and staff training.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact:
Leckhampton Dental Clinic
31 Leckhampton Rd, Cheltenham, GL53 0BD
Email: reception@leckhamptondentalclinic.co.uk
Phone: 01242 382117
